William Martin Sees Substantial Software Growth In 2023

Phil Jones, Managing Director of William Martin

  • Health, safety and compliance business sees remarkable increase in software product revenue after taking on 150 new clients
  • Sales boosted by the integration of the firm’s compliance management system into its supply chain management software
  • Environmental, Social, and Governance (ESG) focus sees firm planting over 800 trees in Madagascar to reduce carbon 

Health, safety and property compliance firm William Martin has reported a record financial performance in 2023, driven by increased demand for its software platforms.

Founded in 2004 and operating out of Bromsgrove, William Martin was acquired by Marlowe plc in 2018. It offers health and safety compliance software solutions alongside traditional consultancy services. In the past year, the firm achieved a 30% increase in sales of its risk management software and a massive 300% increase in revenue for its emergent supply chain management platform, Prosure360.

In all, the company took on almost 150 new clients in 2023. The majority of these came from the property management industry, including Dundee‑based property consultants Graham & Sibbald, although new business was also won in brand new sectors such as education, retail and hospitality.

As a result of this recent growth and ambitious plans to continue this trajectory in the coming year, the firm has expanded its workforce, bringing in new employees across its consultancy, operations, marketing, and business development teams – and is still recruiting.

Managing Director Phil Jones attributes last year’s success to recent investments by the company to improve its software product offering. He said: “2023 was a landmark year for William Martin. Record sales of our compliance management software, Meridian, were boosted by investments we made in enhancing its functionality and further improving user experience.

“Our new supply chain software, Prosure360, also completed its first year of trading in 2023. By the end of the year we had onboarded over 1,400 service providers, far beyond our initial expectations. Those suppliers came from supporting the supply chains of premium brands such as Capri Holdings, Frasers Group and AS Watson. The team also integrated Prosure360 and Meridian, making it easier for our clients to manage their health and safety and supply chain risk across complex portfolios.

He added: “Our traditional field‑based health and safety consultancy work also continued to grow, thanks to the expertise of our long‑standing team.

“We also took a more direct approach to reaching our ESG goals in 2023. To help offset the work of our field‑based consultants, we were able to fund the planting of over 800 trees in Madagascar, helping to restore healthy ecosystems and reduce their overall impact on the environment.”